Chapter 26 · 13 lessons · 1455 min
The AI Client Work Playbook
Discovery, delivery, and delight — the full lifecycle of a paid AI project.
Lessons in this chapter
All lessons are free and open — start anywhere, in any order.
- 1The 45-Minute Discovery CallThe exact script and question list that turns a first call into a signed proposal.114 min
- 2Scoping & Killing Scope CreepHow to write a scope that protects you without scaring off the client.113 min
- 3The 2-Page Contract That Actually Protects YouThe non-negotiable clauses for AI work, in plain English.112 min
- 4The Perfect Kickoff WeekDays 1–7 of a new project. Get them right and everything else is easier.113 min
- 5The Weekly Update EmailThe single most underrated freelance skill. A template that keeps clients happy for months.110 min
- 6Handoff, Training & the Loom LibraryDeliver so cleanly that the client refers you before they use the product.112 min
- 7Converting a Project Into a RetainerThe magic 2-week window after launch when clients will happily pay you monthly.112 min
- 8Difficult Clients & Firing With GraceLate-payers, scope-creepers, ghost-and-return artists — a playbook for each.113 min
- 9Building a Portfolio of ProofCase studies, testimonials, and social proof that book meetings for you.112 min
- 10The Year-End Client ReviewThe 90-minute annual ritual that upgrades every client relationship you have.111 min
- 11Common Mistakes & How to Avoid ThemThe 5 traps beginners fall into when working on the ai client work playbook — and the fix for each.111 min
- 12A Real-World WalkthroughA start-to-finish example of applying the ai client work playbook to a real project you can copy.111 min
- 13Mental Models That Actually HelpThe 3 mental models we keep coming back to when things get hard in the ai client work playbook.111 min